Question 1

How does the 30-day free trial work?

Accepted Answer

Sign up for free and get full access to TaxAid for 30 days. No credit card required. Prepare your taxes during the trial and only pay when you're ready to file.

Question 2

What forms does TaxAid support?

Accepted Answer

TaxAid supports all major IRS forms including W-2, 1099-MISC, 1099-NEC, 1099-DIV, 1099-INT, Schedule C, Schedule E, Form 8949 (crypto), and over 200 tax forms and schedules.

Question 3

How does TaxAid handle crypto taxes?

Accepted Answer

TaxAid automatically imports transactions from 50+ exchanges, tracks DeFi and NFT activity, calculates cost basis using FIFO, LIFO, or HIFO methods, and generates Form 8949.

Question 4

Is my data secure?

Accepted Answer

Yes. TaxAid uses 256-bit bank-level encryption, is SOC 2 certified, GDPR compliant, and never sells your data.

Question 5

What is the refund policy?

Accepted Answer

TaxAid offers a 30-day money-back guarantee on all paid plans. If you are not satisfied, contact support for a full refund.

Frequently Asked Questions

Getting Started

Features & Support

Pricing & Plans

Special Situations

Still have questions?

Frequently Asked Questions

Getting Started

How does the 30-day free trial work?

What forms does TaxAid support?

Can I import my prior year return?

How quickly will I get my refund?

Features & Support

Does TaxAid provide audit protection?

Can I file amended returns?

Is customer support really 24/7?

Can I file taxes for multiple states?

Pricing & Plans

What's included in the Free Edition?

Do state returns cost extra?

Are there any hidden fees?

Can I upgrade my plan after starting?

Special Situations

How does TaxAid handle self-employment income?

Does TaxAid support cryptocurrency taxes?

What's the maximum refund guarantee?

Still have questions?